DirecTV Remote Not Working? | How To Fix [Step by Step Guide]

Fix DirecTV Remote Not Working:

We face lots of annoying problems on DirecTV but battery not working is a very common one.

DirecTV remote malfunction can be caused by lots of factors like, dirt blocking the infrared sensor, battery not properly fixed, dead battery cells, or bad remote.

In this article, we are going to discuss about how to fix DirecTV remote not working in easy step by step guide.

See Also: How To Fix DirecTV Black Screen

Know your DirecTV Remote Model

All DirecTV remotes come in two models, so be sure to take note of the model your using and the compatibility with your DirecTV receiver.

These models are;

1. DirecTV Universal Remote – This model of DirecTV remote is designed to control all DirecTV Receivers irrespective of type: genie or non Genie. It also supports many audio and video devices because of it’s extensive universal code.
2. DirecTV Genie Remote – This recently launched remote can control all Genie devices in RF mode even without a line of sight. However they still work with other receivers in IR mode.

How To Fix DirecTV Remote Not Working?

In fixing your DirecTV remote, you have to take it from the simplest to the more complex. That is to say, you can start by changing your battery until you finally decide to replace the remote.

Now let’s proceed to the step by step guide on how to fix your bad DirecTV remote.

Change the Batteries

At any point that you experience your DirecTV remote malfunctioning, first you need to check if the battery is weak or still good.

The DirecTV Universal remotes come with an inbuilt battery level indicator. All you need to do is press and hold button 1 and check for a green light on top of the remote. If the light stays on, it means the batteries are full. When it blinks, that means the batteries have enough power but are weakening. But If the light does not blink at all, then it is time to replace the 2 AA batteries.

See Also: How To Resolve DirecTV JIP Errors

Change Mode on The Remote

If after checking your battery indicator and it if good and full, then you can proceed towards fixing your remote by switching between the modes of the remote. To switch modes on DirecTV remote,

• Press the MENU button.
• Then select SETTINGS.
• Select REMOTE CONTROL.
• From the the options, choose IR/RF SETUP.
• Then switch between IR for universal remotes or RF for genie remotes.
• Now press CONTINUE and EXIT.
• Finally try using your remote again.

Check for Stuck Buttons

You might likely experience DirecTV remote stopped working if you leave a button stuck in the pressed position. To fix this, you can simply rub your fingers over all the buttons and manually remove any stuck button.

Clean your DirecTV Remote

At times, your DirecTV remote can stop working because there is a build up of dirt blocking the infrared sensor.

Cleaning the remote helps fix the issue.

• Start by removing the battery cover, batteries, and then unscrew the back cover.
• Next, remove the top of the panel with the buttons.
• Clean the panel and the buttons with a soft cloth.
• To ensure that the buttons are properly lubricated and connected to the green board of the remote, put some pencil lead powder on the back of the button, careful not to spread it all over.
• Finally, reassemble the parts and check if the DirecTV remote is working.

Reset the Remote and Receiver

In a case where you have tried all the above troubleshooting methods and the DirecTV remote has not still responded, the you can take a bit further by resetting the receiver and the remote.

See how to reset DirecTV receiver here.

To reset DirecTV remote, follow the methods below;

• Press the MUTE and SELECT buttons simultaneously.
• Wait for the green light above the switch to flash twice.
• Then press 9 8 1. You should see the green light blink four times.
• Now press LIST, GUIDE, or MENU to check if the remote has started working.

Alternatively

you can use the menus on the TV to reset the remote. To do this, follow these steps:

• Press the MENU button.
• Select SETTINGS & HELP.
• Next, select the SETTINGS .
• Click on the REMOTE CONTROL option.
• Then RESET REMOTE option.
• Select it when highlighted and check to see if the remote is working.

See Also: How To Fix DirecTV Playback Failed

Use the DirecTV App as Alternative

If even after resetting your DirecTV receiver and remote, it did not still respond then it is time to replace the remote.

But before then you can use the DirecTV mobile app as alternative pending when you finally purchase a new DirecTV remote.

• Go to the app store of your Smartphone.
• Search and install the DirecTV app from the app store.
• Launch the DirecTV mobile app on yor phone.
• Tap on BROWSE FOR TV, and a remote control icon should appear in the top right corner.
• Tap that icon and select the Receiver Pair or Connect your device.
• After this, you need to follow the prompts to complete the setup.

Replace the Remote

You can replace your DirecTV remote by ordering online from the ATT shop or through the live chat option available between 7 am and 12 am ET. If neither option works for you, you can call their direct helpline or shop online on AT&T and DirecTV websites or with the myAT&T mobile app.

FAQ

Conclusion

If the DirecTV remote isn’t working, first try to remove any objects that might be blocking the infrared signal from the remote, secondly check if the batteries are bad and replace them and finally resetting the remote and the receiver.

If you encounter any difficulty following this guide, Let us know by using the comment section below.